Quality Control

Proven Quality Control Practices For Total Customer Satisfaction

We, at Regatta Universal Exports, understand what is needed by our natural stone buyers. So, the quality process starts mid-way through the production process. We process marble, slate, quartzite, granite, limestone, and sandstone tiles, slabs, and natural stone. Our head office receives photos of production for checking. Each customer’s specification is checked. If some changes are required, these are implemented. After production is complete, the local quality officer sends a report to the head office. Around 30% of the containers are checked by quality control officers stationed at the head office. They travel to different parts of India, wherever the containers are packed, to check for quality. Every container with a special finish is also checked by quality inspectors. From quality control procedures to quality management practices, we leave nothing unnoticed.

We have stringent mandatory quality standards in place, and compliance is managed by timely independent external audits and internet assessments. These standards make sure that we plan, manufacture, and supply products that are safe, of high quality, and meet the applicable industry and regulatory standards in the countries where we operate. Comprehensive management procedures are in place to reduce risks and protect our buyers and markets.

Inspections

Pre and during production quality control checks

Quality is always a prerequisite at Regatta Universal Exports. From extracting the rough blocks to processing them at various levels, loading them in containers, and transporting them to the destination, we abide by globally accepted quality parameters to ensure an industry-leading natural stone buying experience for our clients.

We have stringent mandatory quality standards in place, and compliance is managed by timely independent external audits and internet assessments. These standards make sure that we plan, manufacture, and supply products that are safe, of high quality, and meet the applicable industry and regulatory standards in the countries where we operate. Comprehensive management procedures are in place to reduce risks and protect our buyers and markets.

We do stringent testing and monitoring at every level of the manufacturing process. Our highly skilled quality control team pays close attention to accuracy using cutting, shaping, polishing, and finishing techniques using cutting-edge tools and technology. We check for structural integrity, surface quality, and dimensional accuracy. Any alterations to the intended specifications are corrected right away, preventing problems from getting worse later on in the production process. We are able to identify and fix any possible flaws before they are incorporated into the finished product because of this real-time monitoring.

Our years of industry expertise and a team of skilled and experienced professionals gives us a competitive edge in the field of natural stone manufacturing and supply. In order to maintain an optimum level of client satisfaction, we perform a thorough evaluation of whether the client’s requirements are met or not, and the required changes by the client are then conveyed to the production team,  where product improvement and certification jobs are carried out.

At Regatta Universal Exports, we follow a unique quality control system that comprises strict manufacturing procedures to ensure flawless products. We have a team of qualified, experienced, and dedicated professionals, who ensure the effectiveness of our quality control measures. We keep ourselves updated with new trends and equipped with modern techniques in order to deliver the best products to our customers. Our quality control analysts put rigorous checks at every stage of production. At Regatta, we ensure the delivery of only quality products to our clients.

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